Configuring the Consent Banner

Overview

Consent banners are required by many regulatory regimes to explicitly ask for user consent before deploying cookies or other tracking identifiers, or to notify the user that tracking technologies like cookies are being utilized. When fully complying with laws like GDPR, consent banners do not merely notify the user about the usage of cookies or other trackers on a website, but ask for express/explicit consent before setting non-essential identifiers or cookies (often referred to as strictly necessary cookies) on the user's browser. Depending upon the configuration settings, consent banners can also provide a quick means for users to choose their consent preferences.

User Experiences: Consent Banner

Setup and configure the consent banner that is shown to your users. To configure or update the Consent Banner, click on Privacy → User Experiences → Consent Banner to configure the banner.

Note: If you have multiple regions setup, select the region you want to configure from the Region drop-down selector in the top left of the page above the Consent Banner title.

How to Configure the Consent Banner - General Settings

Login to Concord and navigate to Privacy → User Experiences → Consent Banner → General Setting tab. In this section, you can setup and configure how the consent banner is displayed to your users. In this section you can configure the following:

• Show Banner: If the Consent Banner is shown to your users or not. This only pertains to the live site and will not affect the preview so you can always see and edit the Consent Banner, even when it isn't live.
• Layout: The layout for your consent banner. Options: bar or box.
• Position: Where the Consent Banner appears on your page. Options: Center, Left Bottom, Left Top, Right Bottom, Right Top.
• Theme: The theme used for your Consent Banner. Can be set to brand, light, or dark. All themes use your primary color for most of your custom branding (buttons,links, etc.). Brand will use your secondary color as the background. Light uses a white background. Dark uses a very dark gray/black background.
• WCAG AA: WCAG AA is the internationally recognized standard for web accessibility, ensuring digital content is usable by people with disabilities. Contrast is adjusted to a minimum 4.5:1 ratio for text to background, ensuring readability for visually impaired users.
• Show Banner Title: Choose if the Deny button is shown or not on your Consent Banner.
• Show Customize Button: Choose ****If the Customize button is shown or not on your Consent Banner.
• Show Google Privacy Policy Link: When enabled, displays a link to Google's privacy policy in the consent banner. This is recommended when using Google Consent Mode.

Consent Banner: Language

In the Privacy → User Experiences → Consent Banner → Language tab, you can setup and customize the verbiage displayed in your Privacy Center. Concord provides suggested text however, we also offer extensive customization options so you can change text to align with your business needs and language style. You can customized the following text in your company’s Privacy Center:

• Banner Title Text: The title text shown on your Consent Banner.
• Banner Text: The text shown on your Consent Banner.
• Policy: Contains a link to the legal policy that covers your usage of data and trackers (cookies and scripts).
• Link Text: The link text shown to users for your associated legal policy.
• Accept Button Text: The Accept button text shown on your Consent Banner.
• Deny Button Text: The Deny button text shown on your Consent Banner.
• Customize Button Text: The Customize button text shown on your Consent Banner.

Once you’ve updated the banner configuration options, click Save Changes to save your changes.