Consent Events and Exports
Review individual consent events, look up a person’s full consent history by Concord ID, and export consent events as CSV or JSON.
Overview
The Consent → Reports section shows the consent events Concord records for your project. You won't need it every day, but it's where you go for compliance documentation, audits, and data subject requests. It has three tabs:
- Overview: consent metrics for the selected date range. See Consent Reports and Metrics.
- Events: individual consent events.
- Export: a file of consent events for any date range.
Reviewing Consent Events
On the Events tab, choose a date range to see the consent events recorded in it. Events are grouped by visit, with counts of what the visitor accepted, declined, or implied. Expand a visit to see each event's subcategory, label, action, and expiration date.
- Subcategory: the consent subcategory the event belongs to.
- Label: the label of the consent event, as defined when the consent type was created.
- Action: the action the visitor took. Some actions are implied.
- Expiration Date: when the consent expires, based on the duration configured for the consent type and the date of the visitor's action.
Looking Up a Person by Concord ID
Use Search by Concord ID... on the Events tab and enter a full Concord ID. The results show every event for that Concord ID across all time; the date range doesn't apply while an ID is entered. This is what you need when responding to a data subject request or an audit.
Exporting Consent Events
- Go to Consent → Reports → Export.
- Select the date range and the file format, CSV or JSON.
- Click Export.
The file is prepared in the background, and large ranges can take a few minutes. You can leave the page while it runs. When it's ready, download it from the Export tab, or later from Global Settings → Exports, where it stays for seven days.