Consent Reports & Metrics

The Consent Reports section in Concord is where you can find reporting on consent metrics and user preferences. You will find the following information in the Consent Reports section:

• Overview - A dashboard of consent metrics and user preferences.
• Events - A detailed list of consent events so you can view and analyze the consent events from your users.
• Export - Export consent events from your users as a CSV or JSON file for any date range.

Consent Reports - Overview

To view your consent metrics in Concord, navigate to Consent → Reports → Overview tab in Concord.

The Consent Reports Overview is a graphical representation of consent metrics and user preferences for a specific time period. The Overview tab includes the following information:

• Consent Events - The number of consent events by day for the selected date range.
• Consent Distribution - The number of users that gave full consent, partial consent, or no consent for the select date range.
• Category Acceptance Rate - The percentage of consent by consent event type submitted (Analytics, Functional, Unclassified, Marketing, Do Not Sell, Limit PII Use) for the selected date range.
• Category Acceptance Trend - A trending view of the number of consent event types submitted (Analytics, Functional, Unclassified, Marketing, Do Not Sell, Limit PII Use) for x period.
• Consent by Geography - The number of consent events submitted by geographical region for the selected date range.
• Consent by Category - The number of consent events submitted by type (Analytics, Functional, Unclassified, Marketing, Do Not Sell, Limit PII Use) and if the user accepted or declined consent.
• Consent by Browser - The number of consent events submitted by browser version.
• Consent by Operating System - The number of consent events submitted by operating system.

Consent Reports - Events

To view a detailed report of consent events in Concord, navigate to Consent → Reports → Events tab in Concord.

In this section you’ll be able to view a list of consent events for the selected time period with the ability to:

• Search by Concord ID - Enter the Concord ID you would like to view details for.
• Filter by State - Accepted, Declined, Implied Consent.
• Filter by Category - Analytics, Do Not Sell, Functional, Global Privacy Control, Limit PII Use, Marketing, Privacy Policy, Strictly Necessary, Unclassified.

When viewing a list of consent events, you can click on the View Details link to view the consent event details associated to a specific Concord ID including:

• Event category
• Event state
• Label
• Action - For example, implied or user click.
• Expiration date - The date the consent action expires.

Consent Reports - Export

To export consent events from your users, navigate to Consent → Reports → Export tab in Concord. Select the following export options and click the Export button:

• Date range
• Export file type - CSV, JSON