Sub-Processors

Sub-Processor	Service	Purpose	Location(s)
Amazon Web Services, Inc.	Hosting, Infrastructure & AI	Secure cloud computing for APIs, storage, logging, email, and other computing needs. Also provides artificial intelligence and machine-learning services (via Amazon Bedrock, using foundation models from providers including Anthropic, Meta, and Amazon) used to power generative AI and machine-learning features across the Services, such as generating responses, content, and summaries, document search and chat, and creating embeddings used for retrieval.	United States & Local (Data Centers located all around the world via the Cloudfront CDN. Traffic will be automatically routed to the nearest data center.)
Cloudflare, Inc.	Content Delivery Network & Hosting	Web infrastructure and website security, providing content delivery network services, DDoS mitigation, internet security, and distributed domain name server services. Also supports hosting of customer-facing pages and features, such as custom domains and TLS certificate provisioning.	United States & Local (Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.)
Microsoft, Inc.	Cloud Computing & Hosting Services / Office, Email, & Document Management / OpenAI AI-Related Services	Microsoft provides office software, email/web hosting, cloud computing, and AI-based services.	United States & Local (Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.)
MongoDB, Inc.	Database	MongoDB provides scalable database services used to host certain customer data in a secure and protected environment.	United States
Stripe, Inc.	Payment Processor	Used to support customer subscriptions and payment processing.	United States
Twilio, Inc.	Calling & SMS Functionality	Used to support phone calling and SMS functionality.	United States