Product News: New & Improved Dashboards, Reports, & Metrics for Privacy & Consent

Concord’s new and improved Dashboard and enhanced Reports & Metrics experience is now fully available across all Concord organizations. The new experience gives teams instant visibility into privacy, consent, and compliance performance, without manual reporting or spreadsheets.

From executive-level insights to operational details, Concord now makes it easier to monitor activity, track trends, and understand compliance across your organization.

A Smarter Overview Dashboard

The Concord Dashboard is the first thing you see when you log in, providing a real-time snapshot of your privacy and consent posture for any project and time period.

Key dashboard widgets are automatically updated based on your current Concord plan and include:

People – Visitor session counts
Privacy – Total privacy requests received
Consent – Aggregate consent events across users
Consent Distribution – Full, partial, and no-consent breakdowns
Consent by Geography – Where consent activity is happening globally
Open Requests (Last 12 Months) – Requests by status and type
Requests by Geography – Privacy requests by region

All widgets and reports can be easily filter by project and day / month to see exactly what matters, when it matters.

Our new Consent Dashboard & Reports surface rich analytics on user preferences and consent behavior.

Overview Dashboard

Consent – Aggregate consent events across users
Consent Distribution – Full, partial, and no-consent breakdowns
Consent acceptance rates and trends by category
Consent by geography, browser, OS, and category

Events Report

Typically used for audit purposes
Search and filter consent events by Concord ID, state, or category
View detailed consent records, including event type, action, and expiration

Export

Export consent events as CSV or JSON for any date range—ready for audits, regulators, or internal analysis

Privacy Request Reports & Resolution Dashboard (DSRs/DSARs)

For people on our Essentials plan or higher that are checking even more privacy regulation compliance boxes with Concord, the new Privacy Request Reports & Resolution Dashboard give teams detailed analytics across all privacy requests (data subject requests/data subject access requests).

Available metrics include:

Resolution Metrics – Average, minimum, and maximum resolution times
Requests Over Time – Daily request volumes
Request Trends by Type – View, Change, Delete, Do Not Sell
Open Requests – Grouped by status
Requests by Geography – Regional compliance insights

These reports help teams track SLAs, identify bottlenecks, and demonstrate regulatory accountability with confidence.

Why It Matters

With Concord’s new and improved dashboards and reports, teams can:

Make privacy and consent measurable and repeatable
Monitor compliance in real time
Reduce manual reporting and audit prep
Share clear metrics with leadership and regulators

Log in to Concord to explore our Dashboard and Reports, or visit our Help Docs to learn more about each report and metric.