Data Hub Overview
Overview of the Data Hub in Concord, including Systems, Processing Activities, Documents, Vendors, and Controls & Audits.
Overview
The Data Hub is where you manage your organization's inventory of data systems, processing activities, vendors, and compliance documents, along with the controls and audits behind your compliance program. It provides a centralized view of the technology systems your organization uses, how data flows through them, and the documentation that supports your compliance posture.
Data Hub is available to all Concord customers with Concord Privacy, Concord Trust, or both. The features available depend on your plan.
What's in the Data Hub
The Data Hub sidebar contains these sections:
- Systems: Add and manage the technology systems your organization uses (e.g., CRM, cloud storage, analytics platforms). Every Data Hub plan includes the ability to add, edit, archive, and delete systems with basic details. Customers on plans that include Data Mapping can also configure processing info, data flow, security measures, and contacts for each system.
- Processing Activities: Define and document how your organization processes personal data across systems. Available on plans that include Data Mapping.
- Documents: Upload and organize compliance-related documents such as DPAs, DPIAs, and vendor agreements. Available on plans that include Data Mapping.
- Vendors: Keep an inventory of the third parties that process data for you, link them to the data systems they provide, and publish them as sub-processors on your Trust Center. See Managing Vendors and Sub-Processors.
- Controls & Audits: Controls, Frameworks, Evidence, and Audits for your compliance program, on Concord Trust Premium and Enterprise. See Controls and Evidence.
Connections to outside systems, such as cloud accounts, live under Integrations, a separate section of the sidebar. See Automated Control Checks.
Feature Availability by Plan
| Feature | Privacy with Data Mapping | Privacy without Data Mapping | Trust Only |
|---|---|---|---|
| Documents | Yes | Yes | Yes |
| Data Systems (Name, Status, Relationship, Notes) | Yes | Yes | Yes |
| Associate Data Systems w/ Privacy Projects | Yes | No | No |
| Data System Attributes (Processing, Data Flow, Security, Contacts, etc.) | Yes | No | No |
| Processing Activities | Yes | No | No |
Customers on plans without Data Mapping will see a simplified Add Data System wizard with two steps (Type and Details). The system detail view will show the basic fields only.
Getting Started
- To add and manage systems, see Data Hub: Systems.
- To configure processing, data flow, security, and contact attributes (Data Mapping required), see Data Hub: System Attributes.
- To document your organization's processing activities (Concord Privacy required), see Data Hub: Processing Activities.
- To manage compliance documents, policies, and reports, see Data Hub: Documents.