legal
Effective: 01.01.2020
Last Reviewed on: 10.19.2021
At Concord Technologies Inc. (“Concord” or “we”), protecting your privacy is extremely important to us. As we provide privacy-first data solutions that protect and reward people and the companies they engage with, we know how important it is to be able to understand what information is being collected about you, what it is used for, and how it is protected.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.concord.tech (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy does not apply to the Concord services (“Service”) which are provided to you via our Concord applications. For users of the Concord Service, please see the User Privacy Policy. For customers that use our SaaS Service, please see our SaaS Agreement.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy.
This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We collect several types of information from and about users of our Website, including information:
We collect this information:
When you provide personal information to us by signing up to receive communications from us, we will use that information to communicate with you about our services. We may associate information that we collect automatically with your personal information.
As you navigate through and interact with our Website or click on an email from us, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information.
It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or that you provide to us.
We may also use these technologies to collect information about your activities over time and across third-party websites, Services, or other online services (behavioral tracking). Some browsers have incorporated ‘Do Not Track’ features. Most of these features, when turned on, send a signal or preference (a "DNT Signal”) to the web sites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret DNT Signals, nor a common definition of tracking, we do not currently respond to DNT Signals across all browsers, although we do attempt to respond to certain browsers DNT Signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
We use information that we collect about you or that you provide to us, including any personal information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or that you provide:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
California residents may have additional personal information rights and choices. Please see the “For California Residents – Accessing & Correcting Your Personal Information” section below for more information.
You may also send us an email at privacy@concord.tech or submit us a request by clicking on My Data Privacy in the footer of this website to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California residents may have additional personal information rights and choices. Please see the “For California Residents – Accessing & Correcting Your Personal Information” section below for more information.
Pursuant to Section Cal. Civ. Code § 1798.140(c), we are not required to comply with the California Consumer Privacy Act (“CCPA”). However, due to our commitment to privacy and transparency, we strive to follow CCPA guidelines.
Please note that, because we are not required to comply with the CCPA, we expressly disclaim any liability to you arising from or related to our failure to comply with the CCPA.
If you are a resident of California, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
If you are a resident of California, you have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
If you are a resident of California, to exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either by clicking on My Data Privacy in the footer of this website or emailing us at privacy@concord.tech.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not (a) deny you goods or services, (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, (c) provide you a different level or quality of goods or services, or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address you provided us. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, please email us at privacy@concord.tech or call us at 833-444-2673.