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Integration

Zendesk

Zendesk is a cloud-based customer service software platform that helps businesses manage and streamline interactions across all communication channels, including email, chat, voice and social media

Integrations

Data Mapping
Privacy Requests

With this integration, you can:

  • Map data attributes to regulation-ready categories for comprehensive data governance and compliance documentation
  • Generate audit-ready compliance reports for regulatory requirements
  • Automatically route privacy requests to help desk systems or notification channels for fulfillment
  • Create automated tasks and checklists to streamline the privacy request fulfillment process

Need Help?

Our team is here to help you integrate Zendesk with Concord. Contact us for setup assistance or technical support.