Twilio logo

Integration

Twilio

Twilio is a cloud communications platform that provides APIs for voice, SMS, chat, video and other messaging capabilities, enabling developers to build customer-engagement and communications features into applications

Integrations

Data Mapping
Privacy Requests

With this integration, you can:

  • Map data attributes to regulation-ready categories for comprehensive data governance and compliance documentation
  • Generate audit-ready compliance reports for regulatory requirements
  • Automatically route privacy requests to help desk systems or notification channels for fulfillment
  • Create automated tasks and checklists to streamline the privacy request fulfillment process

Need Help?

Our team is here to help you integrate Twilio with Concord. Contact us for setup assistance or technical support.