Last Reviewed on: 07.30.2020
At Concord Technologies Inc. (“Concord” or “we”), protecting your privacy is extremely important to us. As we provide privacy-first data solutions that protect and reward people and the brands they engage with, we know how important it is to be able to understand what information is being collected about you, what it is used for, and how it is protected. The Concord application (the “Service”) is made available to you to allow you to create a profile of your personal information, preferences, demographic information, interests, consent, and other data. You may choose which third parties may access this information and control that access through the features made available in the Service.
This policy describes:
This policy applies only to information we collect through the Service (whether through the Concord application that we make available or our plugins or other Service options made available by our customers on their websites or applications) and in email, text, and other communications sent to us directly through the Service.
This policy DOES NOT apply to information that:
Pursuant to Section Cal. Civ. Code § 1798.140(c), we are not required to comply with the California Consumer Privacy Act (“CCPA”). However, due to our commitment to privacy and transparency, we strive to follow CCPA guidelines. Please see Section 9 "For California Residents – Accessing & Correcting Your Personal Information" for more Information.
We collect information from and about users of our Service:
Specific types of information we DO collect, in each case if you provide it to us, and in each case this information may be shared with our third-party service providers, or our customers if you choose to share it with our customers:
Specific types of Information we DO NOT collect:
The above categories of information may be collected as follows:
When you download, access, or use the Service, the Service may use technology to automatically collect:
The technologies we use for automatic information collection may include:
We may link, combine or supplement the information you provide us with other information we receive from third-party Sources or with cookies. We do this to help understand your needs and provide you with better services, to identify you when you return to our site or to pre-populate forms. We may use anonymous, aggregated information for different purposes, like market analysis, traffic flow analysis and reporting, or to deliver relevant advertising and information based on click stream data. We may also use this information to examine our traffic in aggregate, to investigate misuse of our network, its users, or to cooperate with law enforcement.
We may also use these technologies to collect information about your activities over time and across third-party websites, Services, or other online services (behavioral tracking). Some browsers have incorporated ‘Do Not Track’ features. Most of these features, when turned on, send a signal or preference (a "DNT Signal”) to the web sites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret DNT Signals, nor a common definition of tracking, we do not currently respond to DNT Signals across all browsers, although we do attempt to respond to certain browsers DNT Signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
When you use the Service, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
These third parties may use tracking technologies to collect information about you when you use this Service. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, services, and other online services websites or applications. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, please see the “Choices About How We Collect, Use, and Disclose Your Information” section below.
We use the information that we collect about you or that you provide to us, including any personal information, to:
The usage information we collect helps us to improve our Service and to deliver a better and more personalized experience by enabling us to:
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see the “Choices About How We Collect, Use, and Disclose Your Information” section below.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction (this information does not identify any individual and is not personally identifiable information).
We disclose personal information to:
We may disclose your personal information to a third party for a “business purpose” which is defined as (i) an operational purpose, or other notified business purpose, or (ii) use that is reasonably necessary in connection with the purpose in which the personal information is provided or another contextually compatible operational purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and to not use it for any purpose except performing the contract.
Business purposes include:
In addition, we may disclose personal information that we collect:
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.
You can review and change your personal information by logging into the Service and visiting your account profile page. You may also send us an email at firstname.lastname@example.org to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California residents may have additional personal information rights and choices. Please see the “For California Residents – Accessing & Correcting Your Personal Information” section below for more information.
Pursuant to Section Cal. Civ. Code § 1798.140(c), we are not required to comply with the California Consumer Privacy Act (“CCPA”). However, due to our commitment to privacy and transparency, we strive to follow CCPA guidelines.
Please note that, because we are not required to comply with the CCPA, we expressly disclaim any liability to you arising from or related to our failure to comply with the CCPA.
If you are a resident of California, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
If you are a resident of California, you have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
If you are a resident of California, to exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
We have implemented measures which are designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our servers behind firewalls. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
The Service is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at email@example.com.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the “For California Residents – Accessing & Correcting Your Personal Information” section above for more information.